No ticket queue. No bot in the way. Email us, book a demo, or sign in — whichever suits. We read everything and reply within one working day.
The catch-all. Support questions, billing, partnerships, press, security — it all lands here and the founders read it.
Send a message DemoWalk through Inbox with Pete, our founder. Honest demo — including the bits where we’d recommend something else.
Book a slot CustomersAlready on Vidual Inbox? Sign in to your account. In-app help is the fastest route for anything account-specific.
Open Inbox New here14 days free. No credit card required. The fastest way to see if Inbox fits the way your team actually works.
Start trialVidual Inbox is a small team built in Oxford by Where Beagles Dare Ltd. Emails go straight to the founders — not a help desk queue, not an outsourced support farm. If you write to us, expect a reply from a person who knows the product end to end.
We try to reply within one working day. If it’s urgent and account-related, signing in and using the in-app help is faster — it routes straight to us with your account context attached.
If you need to send something on paper:
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